How To Make Payment

1. Deposit & Balance Payments

With My Hanoi Tours your payment for your Hanoi tours can be made as flexible and convenient as possible.

After a confirmed booking with your customized tour and reserved tour services, a deposit (usually equal to 30% of the total tour cost) will be required. The full or final payment is required when receiving the Service Confirmation Voucher (Confirmation for final service from our sale/s)

Receipt of your deposit or final payment will indicate that you and your travel agent (when applicable) have read these Terms & Conditions and that you (and your agent) have accepted them.

The Term & Conditions form below the basis of the contractual relationship between Viet Vision Travel & Trading JSC., (Business Certificate Number: 0102129732) – under the Branding: My Hanoi Tours (www.myhanoitours.com) and its clients. It is extremely important that our clients understand and accept these Terms & Conditions as well as their quotations, itineraries, and other relevant communication from our travel advisors.

2. Methods of Payment

Three methods of payment are now available for clients of Hanoi Local Tour as follows:

Online Payment with One PAY

At this stage, we accept most of the major cards with the below service fee.

  • Visa, MasterCard, JCB Card are accepted with 3.85% service fee
  • AMEX is accepted with 4.5% service fee for payment in US$ or 3.85% for payment in Vietnam Dong (VND).

We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn). All of your card information is processed through the SSL protocol with an international card security standard. Your card information will not be stored at our system (Merchant).

After you have received Invoice Payment Link, please check the information of the Invoice. If all the information is correct, please check the Terms and Conditions and click, I agree with Terms and Conditions and click Submit or Book.

You will be redirected to OnePAY Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with the following steps:

Input Card information: The URL (Uniform Resource Locator) will begin with https://onepay.vn/… To make the payment, you will input the following card information:

  • Card Number:
  • Expiration Date:
  • CSC (Card Security Code – CVV, CVC):
  • Billing address (Card holder’s address which has been registered with the Issuer Bank)
  • Click “PAY”
  • Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card).

Made by Telegraphic Transfer, Internet Transfer to Our Following My Hanoi Tours (owned by Viet Vision Travel & Trading JSC) account details:

Bank name: MILITARY COMMERCIAL JOINT STOCK BANK
Bank address:  No. 21 Cat Linh Street, Cat Linh Ward, Dong Da District, Hanoi, Vietnam
Account name:  Viet Vision Travel and Trading Joint Stock Company
Account number: 0408377142072
SWIFT Code:  MSCBVNVX

By Western Union (sending money online): www.westernunion.com

First name: THANH
Last name: LE THUY
Identity card: 024187008640

Sign up for a user with the Western Union, send the deposit to us. Notify us that you have sent the money with the following information:

Sender’s name:
Money Transfer Control Number (usually 10 numbers):
Sender’s Address:
Note: Sending money online is available only in some countries. If not available, please find an agent near you to send money.

A professional travel consultant will arrange a complete itinerary, which includes all highlight attractions according to the client’s individual interests. Also, our tour prices are guaranteed to match the quotations. We will not offer optional tours with additional charges in itineraries. Our tours are fully inclusive with everything clearly stated in our itineraries with no hidden extras.